1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations. Any unauthorized use of the site may result in termination of your access.

2. Product and Service Description

We strive to provide accurate descriptions of our products, including All Swim, Bikini, Bralette, No-Wire, Thongs, Underwire, and Unlined items. However, we do not guarantee that the product descriptions or other content on the site are error-free. If you receive a product that is not as described, you may return it within 15 days of receipt.

3. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept payments via Visa, MasterCard, JCB, and PayPal. Once your order is placed, you will receive an order confirmation email. Please review your order details carefully. If you need to make changes, contact us immediately.

Shipping times vary based on the selected shipping method. Standard shipping via DHL or FedEx takes 10-15 business days, while free shipping via EMS takes 15-25 business days for orders over $50.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receipt, provided the item is unworn, unwashed, and in its original condition with all tags attached. Certain items, such as Thongs and Bralettes, are final sale due to hygiene reasons and cannot be returned or exchanged unless defective.

To initiate a return or exchange, contact us at [email protected] with your order number and reason for return. Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Shipping fees are non-refundable.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of KIKIO Underwear Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without our prior written permission.

6. Limitation of Liability

KIKIO Underwear Shop is not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of our products. Our liability is limited to the maximum extent permitted by law.

7. Governing Law

These terms and conditions are governed by the laws of the United States. Any disputes arising from your use of this site or purchase of our products will be resolved in the courts of Savannah, US.

8. Contact Us

If you have any questions about these terms and conditions, please contact us at [email protected]. We are here to help!